Shipping Policy

Last Updated: 2025-01-01

At Arcadia Machines, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.

Shipping Area

We currently ship within Canada only. We are working to expand our delivery network and will update our policies as new regions become available.

Order Processing

  • Order Cut-Off Time: 4:00 PM Monday to Friday, 9:00 AM – 5:00 PM (Eastern Standard Time, Toronto)

  • Handling Time: Orders are processed and shipped within 1–2 business days, Monday through Friday (excluding holidays)

Orders placed after the cut-off time or on weekends will begin processing the next business day.

Shipping & Delivery

  • Transit Time: Delivery typically takes 5–7 business days, Monday through Friday

  • Shipping Cost: Free shipping on all orders — no hidden fees or charges

We partner with reliable carriers to ensure timely delivery and safe handling of your items.

Order Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the progress of your shipment directly through the carrier’s website.

Shipping Currency

All transactions and shipping-related values on our website are displayed in Canadian dollars.

Customer Support

If you experience any issues with your delivery or need assistance with your order, don’t hesitate to contact us: